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FAQ

Have a question? Feel free to call us if the options below do not answer your question!

  • How long will treatment last?
    Treatments are individualized for each unique person depending on the type of treatment and what your goals are. Once you reach your goals, your treatment is reassessed to determine the continuation or graduation from services. EMDR can be as little as 6 sessions for some patients - or as many as 16+. Intensive EMDR therapy is a commitment of 10 sessions lasting at least 1 hour and 45 minutes. DBT and Transgender Affirmative therapy can last up to a year and can be flexible depending on your goals.
  • What is your cancellation policy?
    Appointments must be cancelled within 24 hours from the day of the appointment or the client will be charged the full session fee. For example, if your appointment is on Wednesday at 2PM, please provide cancellation notice to our office by end of day Monday. Monday appointments require cancellation by the previous Thursday. This will allow us to fill the appointment as needed. Thank you for your understanding.
  • Good faith estimate notice
    You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance, or who are not using insurance, an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
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